A faint burning smell the first time you use your furnance each year is usually just dust burning off the heat exchanger and is typically harmless. If the smell persists after a few minutes, or you smell something like rotten eggs, which can indicate a gas leak, turn off the system and call us right away.

It’s best not to. Unusual noises almost always mean a mechanical issue that will get worse over time, and continuing to run the system can sometimes turn a simple repair into a more expensive one.

Yes, our technicians are experienced with furnances from all major manufacturers, whether your system is a few years old or original to a much older Canal Winchester home.

If it’s safe to do so, keep the thermostat set at your normal temperature, avoid opening and closing exterior doors more than necessary, and let us know if the house is getting dangerously cold so we can prioritize your appointment.

A furnance should cycle on and off a handful of times per hour depending on the outside temperature, but frequent short cycles, turning on and off every few minutes, usually points to an airflow restriction, a dirty filter, or a failing safety switch that’s worth having checked.

Yes, in a good way. A properly repaired furnance runs the way it was designed to, which often means lower energy bills compared to a system that’s been struggling with a hidden issue for weeks or months before the repair call.